1
Details
2
Form
3
Status
4
Agreement
"Ask Morru Doctor" Feature
A new opportunity for Thai doctors to support patients in the digital era. In this context, the “Ask Morru Doctor” feature in the Morru app was designed to act as a bridge between medical experts and patients seeking initial health advice. It helps users access accurate health information more easily without needing to travel to a hospital, while also improving confidence in health decisions.
What you get from the platform
- Complete patient information: Patients can submit initial symptoms with supporting images and lab results so doctors can assess each case more clearly.
- Structured workflow:
- Issue the Primary Certificate within the first 24 hours after receiving a question.
- Use chat to discuss, clarify, and provide additional guidance throughout the process.
- Issue the Final Certificate within 24 hours after accepting a case.
- Extend care to a deeper level: When appropriate, doctors can recommend patients to book a Telemedicine appointment immediately.
Key benefits
- More patient access: Doctors can connect with patients seeking initial health advice anytime, anywhere.
- Stronger digital role for doctors: A key step toward modern healthcare platforms.
- Confidence in standards: The system is designed in line with medical council regulations and professional ethics.
- New value creation: Beyond credibility, it helps doctors expand patient care more broadly.
Opportunities for Doctors
- A new channel to use your expertise and increase visibility to attract patients to your clinic or hospital.
- An opportunity to help patients who are not yet ready to visit hospitals or clinics.
- A complete support system that helps your workflow become easier, faster, and more efficient.