Morru
Home
About Morru
Promotions
Contact
Login
For Organizations→
THAENG
˄ Scroll up
Scroll down ˅
Login||THAENG
Morru
Home
About Morru
Health Solutions
  • •General Public
  • •Medical Professionals
Resources
  • •Health Articles
  • •FAQs
Promotions
Contact
For Organizations→

Resources

FAQs

  1. Home›
  2. Resources›
  3. FAQs

Frequently Asked Questions

Frequently asked questions about MORRU App and MORRU HIS for individual users and healthcare providers.

MORRU is a complete digital health platform (One Stop Service) that combines appointment booking, video consultation, real-time MRI/X-ray/Lab result viewing, medication ordering and home delivery, plus our in-house HIS for seamless patient-provider workflows.

MORRU is more than teleconsultation. It is an ecosystem connected to our own HIS, built on secure cloud infrastructure, with four core functions: Ask Doctor, Find Nearby Doctors, Online Consultation, and Morru AI.

Yes. Registration is required to use all four main features, verify identity, and protect data security.

You can register on MORRU.COM using your phone number or email, then start using the main functions immediately.

Patients get full access to all core features and can collect points for discounts. Clinics and hospitals can use MORRU HIS with integrated records, appointments, pharmacy workflows, and app connectivity.

Use Online Consultation and Find Nearby Doctors. Both are connected with HIS for smooth and continuous care.

Yes. You can choose by symptom guidance via Ask Doctor or Morru AI, or directly select doctors and time slots via Find Nearby Doctors and Online Consultation.

Online Consultation uses secure encrypted cloud communication and is connected to HIS so providers can review relevant records and test results in real time.

1) Ask Doctor, 2) Find Nearby Doctors, 3) Online Consultation, and 4) Morru AI. All four functions are connected to HIS for secure, continuous care.

MORRU HIS is our in-house Hospital Information System for clinics and hospitals, covering records, queue, pharmacy, and reporting, directly connected with MORRU App.

For general products, not always. For prescription medicine, consultation and HIS record workflows are required.

Supported methods include QR payment and credit card, with secure transaction records.

Bangkok and nearby areas usually take 1-2 days, and other provinces 2-4 days, with tracking status available.

Prescription-required medicines can be issued through proper consultation flow, with control records in the system.

Data is stored in encrypted cloud infrastructure and connected to HIS for secure and continuous service.

Only authorized healthcare personnel and permitted users can access data based on consent and assigned roles.

Yes, with your explicit consent and according to access control policies.

Pricing depends on service type and doctor specialty. Some functions start at low entry costs.

Patients do not pay a monthly app fee. Clinic/hospital HIS plans follow subscription packages.

Patients can collect points from service usage for discounts. Healthcare providers can apply benefits under package conditions.

You can contact support via Call Center, Line Official, chatbot, and email channels.

Contact support immediately. The connected cloud and HIS infrastructure helps us investigate and resolve issues quickly.

WE'RE HERE

TO SUPPORT YOU

Consult all MORRU services

Email

morru@morru.com

Phone

062-3651788

Address

MPK Medical Co., Ltd., 150/7 Soi Lat Phrao 81, Wang Thonglang, Bangkok 10310

Select image to attach
  • •Home
  • •About Morru
  • •Health Solutions
  • •General Public
  • •Medical Professionals
  • •Resources
  • •Health Articles
  • •FAQs
  • •Promotions
  • •Contact
  • •Terms of Service
  • •Privacy Policy
Morru

Crazy Code Co., Ltd.

300/45 Soi Lat Phrao 84 (Sangkhom Songkhro Tai 1)

Wang Thonglang, Bangkok 10310

Morru

Crazy Code Co., Ltd.

300/45 Soi Lat Phrao 84 (Sangkhom Songkhro Tai 1)

Wang Thonglang, Bangkok 10310

Home
About Morru
Health Solutions
  • • General Public
  • • Medical Professionals
Resources
  • • Health Articles
  • • FAQs
Promotions
Contact

2026 © All Rights Reserved

Terms of ServicePrivacy Policy